Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience. This is not a how-to book. There are many, many books out there that explain how Web sites get made. This is not one of them.This is not a book about technology. There is not a single line of code to be found between these covers.This is not a book of answers. Instead, this book is about asking the right questions.

This book will tell you what you need to know before you go read those other books. If you need the big picture, if you need to understand the context for the decisions that user experience practitioners make, this book is for you. This book is designed to be read easily in just a few hours. If you’re a newcomer to the world of user experience — maybe you’re an executive responsible for hiring a user experience team, or maybe you’re a writer or designer just finding your way into this field — this book will give you the foundation you need. If you’re already familiar with the methods and concerns of the field of user experience, this book will help you communicate them more effectively to the people you work with.