Kampyle

http://www.kampyle.com/

Feedback forms and feedback solutions for lead generation, customer engagement and website optimization.

Overview

Kampyle

Kampyle, a pioneer in feedback analytics and customer feedback systems, helps businesses to excel in online lead generation, optimize lead capture landing pages, overcome shopping cart abandonment, etc. Similar to online questionnaires or online surveys, Kampyle’s feedback forms enable you to listen to the voice of customerand to improve customer satisfaction. Kampyle offers feedback form software for small businesses as well as for enterprises, including enterprise feedback management.

 

Our easy-to-use software-as-a-service (SaaS) solution lets companies customize and implement in five minutes to collect, analyze, measure and respond to online user feedback, then deliver that data to sales and marketing teams via a lead generation dashboard. Since the product’s launch in 2008, our solutions are powering more than 45,000 companies who use the eye-catching feedback forms to gain insight into user behavior, enhance product and service offerings, increase overall online engagement with visitors and customers, and convert 45 percent of the visitors who leave contact information. Kampyle is so popular that we have processed more than 12 million feedback forms in over 60 languages in 191 countries to date. In 2010 alone, more than 600 million users experienced the Kampyle feedback symbol from their favorite companies and websites.

 

Grounded in customer-initiated conversations, Kampyle changes the way sales and marketing teams interact with website visitors by capturing feedback and contact details where and when they matter most. By helping visitors build relationships with brands, companies turn feedback into money. Our users access a lead generation dashboard to get an overview of lead segmentation by type, as well as to drill down to specific cases to determine conversion status. Kampyle helps users qualify leads, as well as tag feedback items easily and quickly, forward leads within the enterprise based on specific business rules, and auto respond or directly engage customers.

 

In addition, our customers gain valuable process-level feedback about their websites, which provides a holistic view of all processes that a customer or visitor might encounter. The ability to track this information helps companies delve deeper into their online approach to their websites, products and services, helping improve their businesses on all fronts.


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